谅解 liàngjiě to understand
to understand; to make allowances for; understanding
How to remember 谅解: 谅 to excuse + 解 to explain = to understand.
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How it is used
- To understand and forgive / make allowances - 请多谅解 (qǐng duō liàngjiě) please bear with us; 取得谅解 (qǔdé liàngjiě) to gain understanding/forgiveness.
- Implies sympathetic understanding that excuses a fault, common in apologies and diplomacy (谅解备忘录, MoU).
- Warmer than plain 理解 (lǐjiě, to comprehend): 谅解 adds forgiveness for an inconvenience or wrong.