ENESFRDE中文

Characters, words, pinyin or English

客服 kèfú customer service

How to remember 客服: 客 guest + 服 clothes = customer service.

  • HSK 5
  • Word

Characters

How it is used

  • Short for 客户服务, customer service, and now the standard everyday word for it: 联系客服 (liánxì kèfú) - contact customer service. Extremely common in apps, e-commerce, and phone support in modern China.

Example sentences

  • 客服很出色。 Kèfú hěn chūsè.The customer service is excellent.