受理 shòulǐ to accept to hear a case
to accept to hear a case; to handle (a service)
How to remember 受理: 受 to receive + 理 reason = to accept to hear a case.
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How it is used
- 'To accept and handle (a case/application/complaint)' - official: 法院受理案件 (fǎyuàn shòulǐ ànjiàn) the court accepts a case, 受理投诉 to take up a complaint.
- A formal, procedural verb for an institution agreeing to process a matter that's been submitted; the first step before actually resolving it.